The ROI of AI

Searching for the ROI? We can help.

Good News and Bad News for AI

Recent MIT and Stanford studies showed that enterprise-level adoption of AI tools is high and growing, with AI-led processes and AI use doubling since 2023. Great news for AI! However, they also found that 40% of employees have received what is classified as “workslop” – AI generated work content that masquerades as good work but lacks the substance to meaningfully advance a given task.  This workslop then requires more work time to correct and can negate any efficiency gains that AI might have provided.

Is your AI valuable? Or producing workslop?

Adoption Doesn’t Equal Value

Workslop isn’t just a budget threat for legal tech, it’s creating risk in a team that is tasked with minimizing risk. Yet legal departments are a particular target for demands to make use of the efficiencies that can be gained by AI. So, how do you know whether and where you are gaining efficiencies? Who uses AI tools? Does the use result in business gains? Risk mitigation? Improved legal strategies and outcomes?

Maybe.... how do you know?

Great questions, right? But gathering that data takes time, resources, and budget that legal teams don’t have. Repurposing high-cost resources like attorneys, paralegals, legal operations professionals, and legal administrators takes those resources away from the work they were hired to do. And absolutely no one in-house wants to go back to time sheets just to test AI.

Discover AI ROI with V4 Final

V4 Final provides a legal “front door” that tracks key performance metrics across all aspects of incoming requests for legal review. This is more than just a “pulse survey” asking whether or not AI (or any legal tech tool) is perceived as providing a benefit, but actual automated measurement of the impact, auditable in a manner that allows for legal risk analysis and developing measurable strategic goals. Whether it’s knowing which teams are using that new AI chatbot you created for legal (and how), which product lines or geos create the highest volume of sales contract reviews, or even what reviews never lead to business decisions – V4 Final can help you get the data you need to measure and improve the business impact of your legal team.  

You Can’t Improve What You Don’t Measure

There’s a hidden cost to unmeasured tech adoption. Redundancy and rework, of course – those are wastes of time.  But for the legal team, the unmeasured adoption can introduce hidden legal risks associated with AI-generated workslop. There are true gains to be made with modern technology, including generative AI, but the unmeasured adoption may not provide any benefit and, in the case of legal tech, increase the actual risk.

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